Help2 - Popit

Find the answers to your questions here

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Frequently Asked Questions

Sim

Insert your Popit SIM into your device and restart it. Once powered on, you’ll receive an SMS with activation steps. Simply follow the instructions, and you’ll be ready to go!

How will I know if my SIM is active?

Once your SIM is active, you’ll receive a confirmation SMS, and your device will connect to our network. If you experience issues, restart your phone to refresh the connection.

What should I do if my router isn’t working?

Account & billing

How can I add extras on to my account?

How do I change things in my account?

Parental controls not able to use social media and messenger apps?

Payment frequency: How does it work?

Usage and data

How can I check my usage and balance?

Insert your Popit SIM into your device and restart it. Once powered on, you’ll receive an SMS with activation steps. Simply follow the instructions, and you’ll be ready to go!

How can I check my usage and balance?

Once your SIM is active, you’ll receive a confirmation SMS, and your device will connect to our network. If you experience issues, restart your phone to refresh the connection.

How Do I Add More Data?

How will I know when my allowance has ran out?

Does date roll over?

Network and calls

What is WiFi calling?

What is VoLTE

What is Call Waiting and do I have it?

What is Call Waiting and do I have it?

Is tethering included?

How fast is 5G?

Popit

How can I express my feelings?

How can I contact you?

How do I recommend Popit to others?

Where can I find the app?

Can't find the answer?

+(44) 3333 444353

Support Helpline

h@popitmobile.co.uk

Support Email